Privacy Policy
This Privacy Policy explains how Conceptmates (“we”, “us”, “our”) collects, uses, and protects information when you use this website and submit forms.
Information we collect
- Contact details: name, email address, and phone number you provide in our form.
- Scheduling details: selected date and time for a kickoff/consultation request.
- Technical data: basic logs your browser and our server may generate (for example IP address, user-agent, and timestamps) for security and troubleshooting.
How we use your information
- Respond and communicate about your request and confirm scheduling.
- Provide services you ask for, including project discussions and consultations.
- Security and reliability, including preventing abuse and diagnosing issues.
Legal bases (where applicable)
Depending on your location, we process personal data based on one or more of the following: your consent, performing steps at your request, and our legitimate interests in operating a secure website and responding to inquiries.
Sharing and disclosures
We do not sell your personal information. We may share data only as needed to operate the site and respond to you, such as with:
- Email delivery providers (SMTP) used to send notifications and confirmations.
- Hosting and infrastructure providers that run the website.
- Legal requests if required by law, regulation, or valid legal process.
Data retention
We keep your form submissions only as long as necessary to handle your request, maintain records, and meet legal or business requirements. We may delete or anonymize data when it is no longer needed.
Your choices and rights
You may request access, correction, or deletion of your information, or object to certain processing, subject to local laws. To make a request, contact us using the details below.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.
International visitors
If you access the site from outside our operating country, your information may be processed in other jurisdictions with different data protection laws.
Contact
If you have questions about this policy or want to make a privacy request, email us at hello@conceptmates.com.